Graphic with a navy blue and light gray background. At the top, large yellow text reads “IMPORTANT” with white text below reading “ANNOUNCEMENT.” A smaller headline says “Cold Weather Rules Ending Soon!” followed by a notice to customers explaining that special cold weather provisions are ending this month. The notice states that both water and electric balances are now due in full, encourages customers to settle accounts to avoid service interruption or disconnection, and advises those needing payment assistance to contact customer service. The message closes by thanking customers for their cooperation and continued trust.Graphic with a navy blue and light gray background. At the top, large yellow text reads “IMPORTANT” with white text below reading “ANNOUNCEMENT.” A smaller headline says “Cold Weather Rules Ending Soon!” followed by a notice to customers explaining that special cold weather provisions are ending this month. The notice states that both water and electric balances are now due in full, encourages customers to settle accounts to avoid service interruption or disconnection, and advises those needing payment assistance to contact customer service. The message closes by thanking customers for their cooperation and continued trust.

April 16, 2026

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Kaiya Harmon

🚨 Cold Weather Rules Ending Soon! 🚨
As the weather begins to warm up, this is a friendly reminder that the special cold weather provisions will be ending soon. All water and electric balances must be paid in full by the 20th to avoid any interruption in service.
If you need assistance or would like to discuss payment arrangements, please contact our office at 620-355-6252. We are happy to help.
Thank you for your prompt attention to this matter and for helping us keep services running smoothly for our community. 🩵